>O2 HUB >> Top Ten Online Marketing Trends For Small Business

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Internet has changed the very fabric of marketing, and as new ways of communication and associations are blossoming between individuals, communities, societies and countries, business builders need to embrace the traits and trends of marketing for this new-age online platform. Here we present the top 10 online marketing trends for the year ahead….
 

Email marketing

With so many sales emails bombarded every single day and add to it the spam mail menace, the key is to get the recipient open your email. So the trend shall switch from sales mail to informative sales mail. This calls for friendlier and credible email ids, subjects, useful content, better targeting and personalization. Secondly, your email contents, including images and HTML design, must be ready for all kinds of desktop and mobile browsers. According to Adology’s survey, the top place where small businesses will put their marketing dollars in 2011 is e-mail marketing (72.7% in 2011 vs. 56.6% in 2010).

Social media marketing
You are getting closer and closer to your prospects with social media networks. It’s so crowded and informative that you have to devise more effective and actionable plans to get your ideas working.
In a survey conducted: the number-one advantage of social media marketing (by a long shot) is generating exposure for the business, indicated by 85% of all marketers, followed by increasing traffic (63%) and building new business partnerships (56%). (Source: http://marketingwhitepapers.s3.amazonaws.com/SocialMediaMarketingReport2010.pdf)
The key here is to put aside conventional marketing techniques and try to get along with your prospects, and understanding their very specific like and dislikes.
Smart online advertising

Blindly consuming all online ad space is foolishness. The trend is to be seen where you ought to be seen and not to be seen everywhere. This requires you to study your prospects online browsing habits and then follow him wherever he frequents. This kind of intelligent ad space hunting should be the new thing to look for.

Glocalization of ads and campaigns
Through the internet you are talking to a global audience, so do you think that one ad fits all needs? The crux here is to design ads based on local tastes and culture so that you improve the effectiveness of these ads. Studying the local search trends and optimizing your marketing for those keywords is important.
Informative marketing
Sales ads are passé the need of the hour is to deliver quality and relevant information to your prospects and draw them to you. You can opt for articles, blogs, forums, videos and so on. The key is to get identified, as someone who provides quality information rather than projecting a salesman kind of image. According to Adology’s survey 45% of businesses plan to use online video in their marketing in 2011 vs. 28.4% in 2010.
Web and mobile analytics
This will always be a trend that keeps on renewing. All the marketing, campaigns, optimizations will become semi-productive if new innovative ways aren’t adopted for analyzing visitors. And with smart phones engaging customers most times of a day, mobile analysis is getting the much needed importance. Marketers would need to invest in digital analytics to great optimization of their marketing initiatives.
Mobile marketing
Among the 300,000 odd mobile phones sold in the first quarter of 2010, 50,000 were smart phones, and its sales alone are set to overtake PC sales by 2012 or maybe earlier (Gartner report). This clearly hints at the impact smart phones can have on marketing. According to Adology’s survey 35.9% of small businesses surveyed plan to use mobile advertising in 2011, vs. 21.3% in 2010.
Free online services
With information becoming easily available over the internet, most web users are happy to get stuff they want, free of cost. This is can work either ways for an online business, they could lose customers if someone else is offering similar services free of cost or they could gain by first offering basic services free of cost and make the customers stick to them for later up-selling.

Businesses are of course focused more on popular search engines but it’s time to shift the focus equally on local search engines. Local search engines can get you faster and some real good business, which most businesses seldom anticipate, as they are more worried about the global online markets.
Instant support and sale
Competition is all around; you are now a global producer vying for global consumers. Customers are showered with choices, and the trend will be to make the best of it when the customer visits us. So the focus will be on instant support, information and sale, in a single conversation.


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>O2 HUB >> THINKING AHEAD: The New Small Business Marketing Landscape Of 2011

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Digital marketing has become VAST:
Marketing techniques constantly have to evolve and change with changing times; as the consumers evolve, so do the means of reaching out to them. Today’s consumers belongs to a digital age.
Talking about spends on digital marketing in 2010, approximately $154.4 billion was spent on direct and digital advertising in 2010, up 2.7% over 2009 levels. Of that amount, digital spending accounted for $27.7 billion, driven by search and targeted display advertising.
When we talk about digital marketing the pool of options available to a marketer are vast. From the latest mobile marketing to online display, there are numerous tools that can be used. However, the key lies in using each tool strategically to get the best results from the campaign.
Businesses cannot ignore their ONLINE FOOTPRINT:
Internet has become an integral part in businesses as well as homes. Internet users form a huge audience which marketers cannot afford to ignore. What people talk online can have a direct impact on sales. With search engines becoming ever more powerful, even the smallest remark on a blog or twitter status update, can be fetched and put forth in front of an information hungry web user. This has increased the need for continuous online analytics, not only of your own website, but also the entire web, wherever your name is mentioned.
Altered PR CYCLE:
As market dynamics change the age old means of driving publicity and PR also have to evolve. Today PR has evolved from merely pushing news to the media to a stage wherein content and messaging has taken center stage. Competition mapping, giving out the right message, and closely mapping industry movements helps build a strategic PR campaign. One that not only talks about your company but also helps you position your company in the industry as a thought leader. Monitoring conversations and real-time coverage clearly speaks about how PR has been altered to develop an intelligent messaging strategy.
The CONSUMER has gained substantial power:
Consumer is king!! Today there are a number of factors that influence a buying decision; from purchasing power to influencers that surround the consumer, have a huge role to play. Hence influencing the influencer is the new marketing mantra. With social media emerging as a huge platform to connect and network, this has led to the emergence of a certain set of individuals who are considered as opinion makers. These people have considerable clout because their thoughts, insight and opinions are highly valued by a large network of followers, friends, fans and readers. As a marketer you must identify who these individuals are and devise an influencer marketing strategy to reach out to them.
DIALOGUING is better than push marketing:
Consumers today have a mind of their own and are smart enough to identify push marketing strategies. The new age marketing technique has moved away from ‘in the face’ marketing to subtle and more conversational style of selling. We live in a connected world where engagement, interactivity and dialogue play a huge rule. To converse and interact with your potential customer is essential to sell your product.
AMBIGUOUS marketing efforts have no future:
Marketing campaigns need to be structured and targeted. Any marketing effort that does not have a defined objective and a desired result in place is destined to fail. Ambiguous marketing campaigns that do not have a roadmap or a step-by-step roll out plan that leads to a pre decided conclusion will not achieve the desired results. Many businesses are rushing into social media marketing without knowing what they are getting into and how they will maintain it. Ill planned campaigns will lead to no or poor results.
Consistent MEASUREMENT and ADJUSTMENT is the key:
Any campaign that is launched needs to have a measurement matrix in place. At the end of the day, marketing is aimed at supporting and increasing sales. A campaign needs to be measured in terms of some quantifiable metrics. Especially in the case of social media marketing, a measurement criterion is essential to gauge the success of the campaign. Also it’s important to have the necessary flexibility in place. There should be room for changes and modifications in the strategy to achieve best results. There are times when market dynamics cannot be controlled. The marketing campaign should be made flexible to accommodate last minute modifications.

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